Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age.What does the Social Age mean for your business? Containing stories, an..
The average executive spends less than 5 percent of their time engaged in the buying of products and services. This means that in this post-recession business environment, sales professionals who focus solely on the moment of the sale have made a fatal miscalculation. Featuring instructional case st..
What exactly is the "magic of cool"? What makes products like the iPhone cool? (Or, in its own day, the phonograph?) And what if you could make your own ideas cool? What if you could even turn them into the next big thing?Whether you're an entrepreneur or a business leader, what you want most is to ..
Cut costs - it's a common corporate refrain. But if you constantly slash expenditures, what happens to innovation? How can you stay competitive and satisfy customers? Costovation solves the dilemma of how to spend less and innovate more. The book's revolutionary approach broadens the definition of i..
You don't have to be a mechanical genius to be an inventor. Anyone can invent - a parent wrestling with a baby sling . . . a coach frustrated with slick-soled running shoes . . . an office worker determined to keep the computer cords untangled. Inventing is simply finding clever solutions to everyda..
Everyone has customers. And in today's highly competitive world, we all want more customer loyalty. The struggle is how do we get it.Loyalty is built one great experience at a time. The difference between good and a great experience often comes down to how our customers feel based on their interact..
Training people in the art of negotiation requires you to instill in your participants a wide variety of skills . . . and the best way to do so is through exercises that get them up on their feet, actively practicing the techniques used by seasoned pros.Negotiation at Work supplies you with the tool..
Conflict naturally exists in most organizations--even in those that never make waves. In the case of the more subdued teams, author Brian Miller explains that there’s a much deeper problem going on: the conflict doesn’t go away, but instead it manifests itself in passive-aggression, mediocrity, and ..
Emotion, more than anything else, spells the difference between stellar and mediocre team performance. Fear, anger, frustration, and other negative feelings, can en danger a group's dynamic. But positive emotions have the power to transform it into a high-performance engine, where everyone operates ..
Ready to finance your venture the Kickstarter way? With equity crowdfunding rules finalized by the Securities and Exchange Commission, the landmark 2012 JOBS Act has finally gone live, freeing small businesses to raise up to $1 million without a lengthy, expensive IPO process.For many start-up compa..
If managing people was tricky when the first edition of this all-encompassing guide was written, then dealing with the social-media-addicted, litigation-loving, outrageously entitled nightmares on feet of today is just downright heart-attack-inducing. It’s a good thing that management’s most trusted..
When exacting clients, high expectations, and the need to grow define your job, you need to be at the top of your game. That’s why more and more financial advisors are pooling resources to meet demand and joining teams in the process.Yet many advisory teams fail to reach their full potential. Why do..